Comfort Suites Burlington Washington

My husband and I recently stayed at Comfort Suites Burlington Washington while on vacation visiting western Washington. We stayed there for seven nights with my service dog. Upon initial check-in, we declared that we had a service animal with us and filled out the pet paperwork. The hotel staff told us there would be no pet fee charged because our dog was a service animal. Everything seemed fine until we entered the lobby after gathering our belongings, and the dog barked. Caleb, the hotel staff member, immediately stood up and accused us of lying about our service animal. He claimed, "Service animals don’t bark. I know what you are trying to do." Caleb called me a scammer and a liar. He demanded proof that our dog was a service animal or else we would be charged a pet fee. I explained to him that under Federal and State law, I didn't need to provide any proof or certification, nor was he allowed to ask for it. I also told him that in my twelve years of traveling with a service animal, I had never faced such an issue. Caleb continued to insist that he knew the law better than me and that he needed to see a "little white card" or else he would charge the pet fee. He illegally charged us a pet fee after we had already checked in. Things then became worse. Caleb harassed and bullied us, making us feel unwelcome each evening we returned to the hotel lobby. He gave us evil stares and sometimes laughed and pointed fingers at us. We felt our civil rights were violated by his behavior. On the day of checkout, we discovered that one of our tires was flat. The tire guy who fixed it told us that it had been slashed with what he thought might have been a box cutter.