Caleb the Idiot

During our vacation in western Washington, my husband and I stayed at Comfort Suites Burlington Washington with our service dog for seven nights. We declared our service dog during check-in and were told there would be no pet fee charged. However, upon entering the lobby, our dog barked, and Caleb, the staff member, called us liars and scammers. He insisted on seeing proof that our dog was a service animal or else he would charge a pet fee. After an argument, he charged us the fee. Caleb then harassed and bullied us throughout our stay. On the day of checkout, we found out that one of our tires was flat, and it had been slashed with what was possibly a box cutter.

Comfort Suites Burlington Washington

Comfort Suites Burlington Near I-5

Our seven-night stay at Choice Suites in Burlington, Washington was marred by the poor treatment we received from Caleb. His behavior towards us was unacceptable and left us feeling extremely dissatisfied with our experience. We believe that it is important for guests to receive respectful and courteous service, and unfortunately, this was not the case during our stay. We hope that the management at Choice Suites will take steps to ensure that this type of behavior is not repeated in the future and that guests are treated with the level of professionalism and kindness that they expect and deserve.

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